Frequently Asked Questions
Everything you need to know about shopping with Hype.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Are your products true to size?
Most of our items have a modern, tailored fit. We recommend checking the specific size guide located on each product page for precise measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna and Afterpay.
Do you restock sold-out items?
We frequently restock our core collection. For limited edition drops, we recommend signing up for 'Back in Stock' notifications on the product page.